Issue mapping is a concept to study the social connections made when actors interact and create bonds. It asks how a matter of “fact” becomes a matter of “concern” when connections are made, and can be an especially fruitful way to study online culture and phenomena.
In this interview Lauren Zentz shares her thoughts about the impact of digital culture, and talks about her hopes for the future. For instance, she hopes that her work will contribute to our understandings of how to conduct sociolinguistic and ethnographic research that accounts for the power and even the ubiquity of the internet in many people’s daily lives.
Generalization, in the sense of knowing all there is to know, is an illusion, but it is an illusion worth chasing because the knowledge we gain along the way holds plenty of excitement already. says Ad Backus (Tilburg University).